The Senior Desktop Support Technician provides advanced technical support and serves as the primary resource for complex issues related to end-user computing environments. This role is responsible for ensuring the stability, security, and efficiency of desktop systems including hardware, software, and mobile devices. The position requires expertise in troubleshooting, device lifecycle management, and modern endpoint management solutions such as Microsoft Intune. Essential Duties and Responsibilities:- Serve as one of the primary resources for advanced troubleshooting of technical issues, providing guidance and resolution support for Tier 1 and Tier 2 teams.- Manage and track support requests through ServiceNow, ensuring accurate documentation and timely resolution.- Configure,...
The Vice President/Senior Vice President Fund Financial Operations (FFO) is an integral member of the financial oversight, reporting, and investor servicing team. This position is primarily responsible for the following for a selection of our open-end, fund of funds and other perpetual vehicles: (i) quarterly financial results via oversight of the fund administrator and review of accounting results and all required reporting, (ii) quarterly investor report preparation and coordination in conjunction with Portfolio Management, and (iii) recurring and ad-hoc operational and financial performance requests from internal constituents, existing and prospective investors, and the supporting consulting community. Our fund of funds, open-ended, and perpetual vehicles serve a wide spectrum of...